NCEAS Computing Services Knowledge Base

• Go to the group's site: https://groups.nceas.ucsb.edu/groupname/ or lookup group's site on the Collaborative Websites page.
• login (must be part of the nceas-support group)
• click “site setup” at the top right of the page
• click “users and groups”

• click “add new user”
• fill out the form and hit register
• assign roles, by following add a user to a group

• search for the users name in “user search”
• _verify by email address_ the user's name that appears in the results
• check “reset password” and click “apply changes” OR
• go to the Lost Password form
• email the link with their username fillled out (groupname/mail_password_form?userid=username)

• click on the group tab
• click “add new group”
• fill out the form and hit register
• assign roles

• click on the group tab
• click on the group name
• search for a user to add to the group
• select the checkbox for the user to be added
• click “add selected groups and users to this group”

• If error number was included in communication, copy it
• Visit site setup: Errors
• See if any errors are listed in the log: 95% of the time, the error shows up here.
• If no errors in that log, look at the server-side log on EBM which contains all errors:

   ssh <username>@ebm.nceas.ucsb.edu
   cd /services/plone/nceas-collab/production/var/log
   grep -A20 -B5 ERROR_NUMBER_GOES_HERE primary.log

• The traceback should be associated with the error number, the last line in the traceback is the culprit.

• See the Create A Plone Site page for full instructions on site creation.

• This will work if the database hasn't been packed beyond the date of the content you're looking to recover.
• http://www.zopyx.de/blog/restoring-an-older-state-of-arbitrary-zope-objects

• connect to EBM
• sudo su zope
• cd /services/plone/nceas-collab/production
• make a copy of the ZODB in a previous state, timestamps are in the format YYYY-MM-DD-HH-MM-SS:

  ./bin/repozo -Rv -r backups/Data.fs -D 2010-06-01-01-05-02 -o Copy.fs

• cd ../development/fss
• mkdir old && mv Data.fs* old/
• mv ../../production/Copy.fs Data.fs
• ./bin/stop-zeo.sh && ./bin/start-zeo.sh
• Now, find the relevant objects: use Zip File Transport to build out the core, then transfer any images or data manually.

• Visit the site, log in as 'support'
• Visit 'Site Setup: Site'
• Under 'JavaScript for web statistics support' paste this:

    <script type="text/javascript" src="https://groups.nceas.ucsb.edu/static/mathjax/MathJax.js"></script>

• test and verify an equation in a document:

    \begin{aligned}
    \dot{x} & = \sigma(y-x) \\
    \dot{y} & = \rho x - y - xz \\
    \dot{z} & = -\beta z + xy
    \end{aligned}